Money Back Guarantee

We provide a 14-day money-back guarantee  - No questions asked.

  We offer a full refund with the following conditions:

  • The merchandise must be returned or exchanged within 14 days upon receipt

  • All goods must be returned in the same condition as when purchased

  • Returned jewellery must not be damaged and match precisely product data

  • Refunds are made in the original form of payment, wire transfer or paypal, please be aware any international customs duties and sales taxes incurred will not be refunded.


Please note that all special and custom orders are non-refundable

Returns must be fully insured with freight and handling charges prepaid to:

Denir Diamonds (1995) Israel Ltd
Diamond Tower
21, Tuval Street
52521 Ramat Gan
Israel

IMPORTANT: Return Authorizations are not required but an e-mail with the tracking number, date of shipping and the item reference and details must be forwarded to: info@denirdiamonds.com
Denir Diamonds Ltd is not responsible for any returned item that is not received or returned in accordance with the aforementioned terms.


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